How Does It Work? 

Each service user will be under the care of an IMP;ACT Co-ordinator for up to 12 months. This will be their key worker throughout their time with the service.  After referral and assessment by the Co-ordinator, each IMP;ACT service user will be given a brief and structured course of mentoring and emotional-resilience support.  Mentoring will be provided by qualified counsellors at Open Minds in a series of four hour-long, weekly sessions.

What Happens After Referral?


An IMP;ACT co-ordinator will make an appointment with you to talk about your needs. If the IMP;ACT service is right for you, this person will become your Co-ordinator for 12 months.  We will then offer you 4 sessions of one to one support with an IMP;ACT mentor who will help you rebuild your ability to cope with the distress in your life. You will meet your Co-ordinator again once mentoring is complete.


What is Mentoring?

Mentoring sessions are once a week, for 4 weeks. Mentoring helps you by re-building your ability to overcome what life throws at you, and help you to identify the issues leading up to you attempting suicide, as well as the immediate triggers which ‘pushed you over the edge of despair’.

They will help you to find the things within yourself, and within your life, which make things better AND worse for you, and help you develop plans and ways of surviving these.  More than this, they will help you see that you are good enough and you deserve better, even when life feels overwhelming and awful.

It is important that you work with the mentor before moving on with the IMPACT Co-ordinator, so that we know you have coping mechanisms and a safety plan in place for times when you feel suicidal in future.

What Happens After Mentoring?

Your IMP;ACT Mentor will meet with your IMP;ACT Co-ordinator before you move onto the next stage of support. The Mentor will share information that can help the Co-ordinator build an action, safety and life plan to help you manage your emotions, relationships and any obstacles you might be encountering in your life. Your IMP;ACT Co-ordinator will then meet with you and look at the things in your life which get in the way of you living happily, healthily and well. They will work with you to find ways to resolve ongoing issues and find other services which can meet your needs.

This might include:

going to appointments with you,

giving you contacts for services which can help you, or going with you to services to find out if things are right for you.

Open Minds is a Registered Charity no. 1155119 and a not-for- profit Company no. 06695828 




28 Christchurch Road 


​DN1 2QL 

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