Coordination
Your IMP;ACT coordinator will meet with you, by telephone, video calling or in person, and look at the things in your life which get in the way of you living happily, healthily and well.
They will work with you to find way to resolve ongoing issues and find other services which can meet your needs.
This might include:
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going to appointments with you,
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giving you contacts for services
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which can help you,
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or going with you to services to
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find out if things are right for you.
An IMP;ACT coordinator will make an appointment with you to talk about your needs. If the IMP;ACT service is right for you, this person will become your coordinator for 12 months.
We will then offer you 4 - 12 sessions of one-to-one support with an IMP;ACT mentor who will help you rebuild your ability to cope with the distress in your life.
The mentor helps the coordinator build an action, safety and life plan to help you manage your emotions, relationships and any obstacles you might be encountering in your life.
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Your IMP;ACT coordinator will meet with you and look at the things in your life which get in the way of you living happily, healthily and well. They will work with you to find ways to resolve ongoing issues and find other services which can meet your needs.​
Coordination forms a package of support around the individual aimed at developing psychological well-being, emotional resilience, life-connections and the coping skills to manage future life distress. ​​
This includes:
Emotional wellbeing calls to check in with you, find out how you are, and offer you support.
Wellbeing calls help you to build your emotional resilience and coping skills. They also help you learn to identify triggers and signs of deteriorating mental health. The coordinator can put support and strategies in place to help you manage your distress.
One thing the coordinator will do with you is to help you develop action and safety plans which work for you; identifying dysfunctional behaviour and relationship patterns which contribute to the your difficulties.
The coordinator works with you to set manageable and achievable goals, working with you to make changes in your life.
Coordinators also work behind the scenes on your behalf, working to access appropriate sources of support to achieve your goals and reduce suicidal behaviours. This might include attending meetings with you, or supporting you to complete PIP forms, and working on your behalf with other services such as Social Services or the NHS.