Coordination
Your IMP;ACT co-ordinator will meet with you, by telephone, video calling or in person, and look at the things in your life which get in the way of you living happily, healthily and well.
They will work with you to find way to resolve ongoing issues and find other services which can meet your needs.
This might include:
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going to appointments with you,
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giving you contacts for services
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which can help you,
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or going with you to services to
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find out if things are right for you.
An IMP;ACT co-ordinator will make an appointment with you to talk about your needs. If the IMP;ACT service is right for you, this person will become your Co-ordinator for 12 months.
We will then offer you 4 - 12 sessions of one to one support with an IMP;ACT mentor who will help you rebuild your ability to cope with the distress in your life.
The Mentor helps the Co-ordinator build an action, safety and life plan to help you manage your emotions, relationships and any obstacles you might be encountering in your life.
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Your IMP;ACT Co-ordinator will meet with you and look at the things in your life which get in the way of you living happily, healthily and well. They will work with you to find ways to resolve ongoing issues and find other services which can meet your needs.​
Co-ordination forms a package of support around the individual aimed at developing psychological well-being, emotional resilience, life-connections and the coping skills to manage future life distress. ​​
This includes:
Emotional well-being calls focussed on building the individual’s emotional resilience and coping skills week to week. This allows the co-ordinator to identify triggers and signs of deteriorating mental health, and put support and strategies in place for the individual to manage their distress.
Co-ordination meetings focus on action and safety plans; identifying ongoing dysfunctional behaviour and relationship patterns which contribute to the individual's difficulties.
The co-ordinator sets manageable and achievable goals with the service user, working with them to make changes in their lives.
Co-ordination activities on behalf of the individual to enable them to access appropriate sources of support to achieve their goals and reduce suicidal behaviours. This might include attending meetings with them, or supporting them to complete PIP forms, and working on their behalf with other services such as Social Services or the NHS.